HelpBOT
True Happiness comes from
Tolerance and Help
Introduction
As customers' personal assistant, HelpBOT can chat and solve their problems.
Features
- Able to speak in Cantonese, English or Mandarin
- Abundant knowledge bank includes 500+ topics
- Hyper-media as outputs
- Omni-channel
- Sentimental analysis – emotion detection
- "Customer Service Robot" Avatar to serve 24/7
- Automatic reminders and management
Service
- Content creation
- Design of character
- Improvement of AI engine accuracy
Benefits
- Increase help seeking efficiency
- Improve website utilization by actively engaging visitors
- Provide a unique user experience
Our HelpBOT
Case：HKSAR Gov
Department of Health
Shall We Talk chat system
- Client：HKSAR Gov Department of Health
- The HelpBOT designed for Shall We Talk is driven by PARAai system
- Help to reduce the stigma toward people with mental illness
- Intelligence HelpBOT feels as natural as chatting with a friend
- Able to handle 100+ incoming Ask-For-Help inquiries simultaneously and direct to the related party for immediate assistance
- Follow up & refer cases to related resources when needed
- Encourage help-seeking and early intervention