Natural Language Processing

What’s Special About Our Natural Language Processing?

Experience Hong Kong’s first Cantonese-speaking robot and chatbot, designed to meet your needs with precision. Our advanced technology, developed by top experts including Ph.D. holders and professors, is tailored for Cantonese and Chinese, but also performs exceptionally in English. This versatile solution can enhance operations across a wide range of industries and applications, optimizing your current AI model and providing customized AI model for your businesses.

Key Features

Self developed language model

Trainable/editable NLP (Natural Language Processing)

Mixed language handling: Cantonese with English

Ultra fast inference speed

Extensive sentimental analysis

Knowledge base covers common areas as well as domain specific areas

Able to process both short and long sentences

Able to add industry specific special terms/jargons

Unlimited number of intentions for matching

distinguish small differences in meanings between sentences

Empower Your Chatbot with Our Cutting-Edge Language Processing Technology

We developed Shallwetalk, a chatbot for the Department of Health in Hong Kong, designed to support mental health initiatives. Using our advanced natural language processing technology, we organized and transformed content into structured data, trained the AI extensively, and created a personalized conversation flow.

This technology allows us to:
‍Gauge User Emotions and Sentiments: Understand and respond to user feelings accurately.
‍Deliver Prompt and Accurate Responses: Provide timely information and support.
‍Ensure 24/7 Assistance: Offer around-the-clock support to meet user needs.

Our chatbot efficiently handles thousands of "Ask-For-Help" (AFH) inquiries weekly, sorting them by urgency and connecting users to the appropriate resources.

Read the case story →