Speech recognition, also known as automatic speech recognition (ASR), computer speech recognition, or speech-to-text/voice-to-text, is a capability that enables a program to convert human speech into written text.
Unlike others who rely on third-party service providers, we have developed our own unique speech processing machine capable of accurately handling Cantonese, Mandarin, and English. Our Cantonese speech-to-text capability ensures top-notch performance, which we continuously optimize to better serve your needs.
Leveraging advanced speech recognition technology, Lucy helps your organization eliminate administrative overhead and streamline operations.
By automating time-consuming tasks like transcription, summarization, and scheduling, Lucy frees your talented staff to focus on decision-making, meaningful collaboration and other strategic initiatives that drive real business value. Transform your meeting culture from a time sink into a catalyst for growth.
Our AI-powered Voicebot, fluent in English, Mandarin, and Cantonese, is helping local retailers elevate their telephone customer support. Thanks to our advanced speech recognition technology, interactions are more accurate and efficient, enhancing the overall customer experience. Explore how our technology is making an impact, including NERV's bid for a government contract to improve telephone support for maintenance inquiries. Read the media article about Voicebot