Speech Recognition

What’s Special About Our Speech Recognition Technology?

Speech recognition, also known as automatic speech recognition (ASR), computer speech recognition, or speech-to-text, is a capability that enables a program to convert human speech into written text.

Unlike others who rely on third-party service providers, we have developed our own unique speech processing machine capable of accurately handling Cantonese, Mandarin, and English. Our primary focus on Cantonese ensures top-notch performance, which we continuously optimize to better serve your needs.

Key Features

Noise Tolerant

Low error rate even in environments with background noise

Low bandwidth tolerant

Preciseness is high even with low audio bandwidth sources

Flexible recognition

Transcribe precisely for both long and short sentences

Silence and magic word detectors

A pre-defined magic word will wake up the system

Cloud based

Cloud/on premise deployment flexibility

Trainable and editable

Down to a single character

Natural Language Processing

Improves accuracy by 80%

Mixed language capability

Optimized for Cantonese mixed with English

Revolutionize Customer Service with Our AI Voicebot Solutions

Our AI-powered Voicebot, fluent in English, Mandarin, and Cantonese, is helping local retailers elevate their telephone customer support. Thanks to our advanced speech recognition technology, interactions are more accurate and efficient, enhancing the overall customer experience. Explore how our technology is making an impact, including NERV's bid for a government contract to improve telephone support for maintenance inquiries. Read the media article about Voicebot 